Managing Your Profile

Managing Your Profile
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Why should I complete my profile?
First, without a complete profile, your account is not "ACTIVE." What that means that our system does not have enough information to match you with the best possible caregiver. Without a completed profile you cannot use any of the features of the website or access information that can benefit you concerning caregiving.

How much should I pay a caregiver?
This is a difficult question to answer because it depends on the amount and complexity of care you need. Typically, if you need a companion / Caregiver paying between $11 and $15 per hour is acceptable. If you need a CNA (Certified Nurse Assistant) you can pay between $13 and $20 per hour. What you have to understand is when you get a great Caregiver, you may have to pay them more but you are still saving $6 to $20 per hour over using a private duty agency and you are "empowering" your Caregiver by paying him/her more than they would get paid working for a private duty agency. This empowerment not only gives these Caregivers (who are usually women) a better standard of living, but also ensures that any great Caregiver you hire will be more dedicated, loyal, and grateful for their employment.

How do I post a job?
When you first create your account, a job is automatically posted. To post a new or additional job or to modify your existing post, go to your account Menu and look for the "Job Post / Replies" link. It will take you to a page where there is a 'Post Job' Button. Click on the 'Post Job' button and a new job will be created using your profile information. You can edit all the information any way you want. When done, just click 'Post' button and your new job will be posted.

How do you make a job post inactive?
To make a job inactive, go to your account Menu and look for the "Job Post / Replies" link. Click on the link. Find the job you want to change, click the edit icon (a pen), and change the status to 'Inactive.'

How do you make an inactive job active again?
To make an inactive job posting active, go to your account Menu and look for the "Job Post / Replies" link. Click on the link. Find the job you want to change, click the edit icon (a pen), and change the status to 'Active.'

How do I send messages?
In your account Menu you will see a link titled "View My Messages." If you have any pending messages to be read, you will see a heart with a number inside it on the Messages icon on your status bar indicating the number of messages. In order to send a message, go to the message screen by clicking the "View My Messages" link in your Menu. You will see an icon on the top left corner "Send a Message." Just click that icon and a pop up message dialog box will be displayed. You can then create your message. Select whom you wish to send message to (you will see options below where you enter you message) in the dialog box.

How do I read and/or respond to messages?
If you have any pending messages to be read, you will see a heart with a number inside it on the Messages icon on your status bar. The number indicates how many new or unread messages you have. In order to read a message, click the Message icon (an envelope). You will then see a listing of your messages. Unread messages are highlighted. Just click on the message you are interesting in viewing and a dialog box will open up displaying the message. You can reply to that message in that dialog box.

Can I hire more than one caregiver?
Yes, you can hire as many Caregivers as you wish, and pay each one a different hourly rate (which would be dependent on the services and care you require, the day of the week, and if it is a holiday or not). It is advisable that you get a background check on every Caregiver you hire. It is also advisable that you secure several "back-up" Caregivers in case your Caregiver moves, becomes sick or even injured. It does happen from time to time. The best advice is to have a backup plan and be prepared.

Why does the Caregiver have control to change past hours worked and not the Careseeker?
Well Beyond Care knows that the majority of Careseekers will be fair to the domestic employees they hire for home care. In some cases there are occasional discrepancies or oversights on hours worked. To rectify these occasional errors, Well Beyond Care allows only the Caregivers to manipulate the schedule for hours they have worked to ensure fairness to both parties. Upon any changes, the Careseeker will have to confirm the changes as being accurate and has the authority to approve any changes.



This page was last modified on: Fri Oct 28 2016 16:12:48 GMT-0600 (Central Standard Time)